cx7pk Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes how cx7pk ("cx7pk," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," "the Player") who register for or use the cx7pk online gaming platform available at https://cx7pk.bet (the "Platform").

This Policy applies to all personal data processed in connection with your use of the Platform, including data collected during account registration, identity verification, deposits and withdrawals, customer support interactions, and your general browsing of the cx7pk website. It applies regardless of the device you use to access the Platform — whether desktop, mobile browser, or any native application cx7pk may make available.

This Policy should be read alongside the cx7pk Terms & Conditions, which govern your use of the Platform as a whole. By registering a cx7pk account or continuing to use the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2 Data Controller

For the purposes of applicable data protection law, cx7pk is the data controller responsible for the personal data you provide when using the Platform. As data controller, cx7pk determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

cx7pk operates under an international gaming licence, the terms of which impose specific data protection and anti-money laundering obligations on the Company. Compliance with these obligations may require cx7pk to collect and retain personal data beyond what would otherwise be necessary for the sole purpose of operating your gaming account.

If you have any questions about this Policy or wish to exercise any of your data rights, please contact us using the details provided in Section 15 of this Policy.

3 Data We Collect

cx7pk collects the following categories of personal data from or about you:

3.1 Identity & Contact Data

• Full legal name as it appears on your CNIC (Computerised National Identity Card) or passport
• Date of birth
• Residential address (including city — Karachi, Lahore, Islamabad, Faisalabad, or elsewhere in Pakistan)
• Valid email address
• Pakistani mobile phone number
• Copies of government-issued identity documents submitted during KYC verification

3.2 Financial Data

• Payment method details, including JazzCash account numbers, EasyPaisa mobile wallet numbers, HBL, UBL, and Meezan Bank account details used for deposits and withdrawals
• Transaction history, including deposit amounts, withdrawal requests, and PKR balances
• Source of funds documentation where requested under our AML obligations

3.3 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Pages visited on the cx7pk Platform and time spent on each
• Session start and end times
• Betting and gaming activity, including game selections, wager amounts, and results
• Login timestamps and frequency of access

3.4 Communications Data

• Content of customer support conversations conducted via live chat or email
• Records of any complaints submitted to cx7pk
• Your marketing preferences and communication opt-in or opt-out status

4 How We Collect Your Data

cx7pk collects your personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, or contacting our support team.
• Automated collection: Technical and usage data collected automatically by our platform systems, analytics tools, and server logs as you interact with the cx7pk website.
• Third-party sources: Identity verification data received from KYC service providers; fraud risk signals received from payment processors and fraud prevention networks; regulatory data from our licensing authority where applicable.
• Cookies and similar technologies: Data collected via cookies, web beacons, and local storage as described in Section 11 of this Policy.

5 How We Use Your Data

cx7pk processes your personal data for the following purposes:

• Account management: Creating and maintaining your cx7pk account, verifying your identity, and administering your player profile.
• Transaction processing: Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and bank transfer; reconciling your account balance; issuing bonus credits.
• Legal and regulatory compliance: Fulfilling the Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations imposed by cx7pk's international gaming licence; reporting to regulatory authorities where legally required.
• Fraud prevention and security: Detecting and preventing unauthorised access, account fraud, payment fraud, bonus abuse, and other prohibited conduct as defined in the cx7pk Terms & Conditions.
• Customer support: Responding to your queries, complaints, and requests submitted via live chat or email.
• Platform improvement: Analysing usage data to identify technical issues, improve platform performance, and develop new features.
• Responsible gaming: Monitoring for signs of problem gambling behaviour, enforcing deposit and session limits you have set, and administering self-exclusion requests.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.

6 Legal Basis for Processing

cx7pk processes your personal data on the following legal bases, as applicable to each processing activity:

• Contractual necessity: Processing required to perform the contract between you and cx7pk — including account creation, deposits, withdrawals, and gameplay — is necessary to deliver the service you have requested.
• Legal obligation: Certain processing activities — including KYC verification, AML transaction monitoring, and regulatory reporting — are required by the terms of cx7pk's international gaming licence and applicable financial regulations. cx7pk cannot waive these requirements on a player's request.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of cx7pk's legitimate interests, provided those interests are not overridden by your own privacy rights.
• Consent: Processing for marketing communications is carried out solely on the basis of your explicit opt-in consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Sharing Your Data

cx7pk does not sell, rent, or trade your personal data to unaffiliated third parties for commercial purposes. Your data may, however, be shared with the following categories of recipient where strictly necessary:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment processors require transactional data to process deposits and withdrawals on your behalf.
• Identity verification providers: Third-party KYC and AML compliance partners receive identity documents and personal data for the purpose of verifying your identity and screening against financial crime databases.
• Fraud prevention networks: cx7pk participates in fraud prevention data-sharing arrangements where permitted by applicable law.
• Gaming software providers: Where game outcomes, session data, or account authentication are handled by third-party game studios, limited technical data may be shared to facilitate gameplay.
• Regulatory authorities: cx7pk's licensing authority and any competent regulatory or law enforcement body may require cx7pk to disclose personal data in connection with an investigation or compliance audit.
• Professional advisors: Legal counsel, auditors, and insurers may access personal data where strictly necessary in connection with their professional services to cx7pk.

8 International Data Transfers

As cx7pk operates under an international gaming licence, some of the personal data we collect may be transferred to, stored in, or processed in countries outside Pakistan. This may include transfers to the jurisdiction in which our licensing authority is based, or to the countries where our technology infrastructure and third-party service providers operate.

Where such international transfers occur, cx7pk takes steps to ensure that your personal data receives an adequate level of protection, including by:

• Relying on adequacy decisions or recognised international transfer mechanisms where available;
• Incorporating contractual data protection obligations in agreements with recipient entities; and
• Applying technical security measures, including encryption, to data in transit and at rest.

If you would like further information about the safeguards cx7pk applies to international data transfers, please contact us using the details in Section 15.

9 Your Privacy Rights

Subject to applicable law and certain exceptions required by our gaming licence obligations, you have the following rights in relation to the personal data cx7pk holds about you:

To exercise any of the above rights, please contact cx7pk support as described in Section 15. cx7pk will acknowledge your request within 5 business days and respond in full within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case cx7pk will notify you of the extension and the reasons for it.

10 Data Retention

cx7pk retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by our gaming licence and applicable financial regulations. The following indicative retention periods apply:

Once the applicable retention period has expired, cx7pk will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

11 Cookies & Tracking Technologies

cx7pk uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device by a website you visit. cx7pk uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your cx7pk account. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: Used to measure how players interact with the Platform, identify pages that generate errors, and understand overall usage patterns. Data collected is aggregated and does not identify individual users.
• Functional cookies: Store your preferences, such as your selected language or preferred payment method, to provide a more personalised experience.
• Marketing cookies: Used only where you have provided explicit consent, to serve relevant promotional content about cx7pk. These cookies do not track your activity across unrelated third-party websites.

You may manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will affect your ability to use authenticated areas of the cx7pk Platform, including your account dashboard.

12 Minors

cx7pk is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If cx7pk becomes aware that it has inadvertently collected personal data from a person under the minimum age, that data will be deleted immediately and the associated account will be closed in accordance with the cx7pk Terms & Conditions.

If you are a parent or guardian and believe that your child has registered a cx7pk account or submitted personal data to the Platform, please contact our support team immediately using the contact details provided in Section 15. We will investigate and take appropriate action without undue delay.

13 Security Measures

cx7pk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and cx7pk servers
• Encryption of sensitive data at rest, including financial account details and identity documents
• Access controls ensuring that personal data is accessible only to cx7pk staff and authorised third parties with a verified need to process it
• Multi-factor authentication requirements for administrative access to systems containing personal data
• Regular security assessments and penetration testing of the Platform
• Staff training on data protection obligations and secure data handling procedures

Notwithstanding the above, no system is completely immune to security risks. cx7pk cannot guarantee absolute security of data transmitted over the internet. You are responsible for keeping your cx7pk login credentials confidential and for notifying us immediately if you suspect that your account has been compromised.

14 Changes to This Policy

cx7pk may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. The updated Policy will be published at https://cx7pk.bet/privacy-policy with a revised effective date at the top of the document.

Where changes are material — meaning they significantly affect your rights or the way cx7pk processes your personal data — cx7pk will notify you by email to the address registered on your account prior to the changes taking effect. Your continued use of the Platform after the new Policy's effective date constitutes your acceptance of the updated terms.

If you do not agree with changes to this Policy, you should stop using the Platform and request account closure in accordance with Section 14 of the cx7pk Terms & Conditions.

15 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how cx7pk handles your personal data, please contact our support team through the following channel:

• Email (plain text — not a clickable link): [email protected]
• Live Chat: Available 24/7 within the cx7pk Platform when you are logged in to your account.

When submitting a data rights request or privacy complaint, please include your registered username and a clear description of your request so that our team can assist you efficiently. cx7pk will acknowledge all privacy-related requests within 5 business days.

If you are not satisfied with cx7pk's response to your complaint or data rights request, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction or to the dispute resolution body designated under cx7pk's international gaming licence.